ONLINE WORKFLOW
Prepare mailings online
Upload mailing documents and move the certified-mail process into a repeatable online workflow.
- Upload documents
- Manage records
- Repeatable workflow
CERTIFIED COMMUNICATIONS · POSTAL
Certified Postal Mail, Built for Proof.
Send important documents online while preserving a verifiable record of what was mailed, when it was mailed, and the evidence associated with delivery.
CaseMail by DPS digitizes and automates certified postal mail workflows, connecting the mailed documents to tracking, certificates, and available USPS delivery evidence.
Persistent recordsSpecific verification signalsPowered by DPS infrastructure
DPS RECORD MODEL
ContentThe documents being mailed
MailingMailing date, service and CaseMail record
DeliveryTracking and available return-receipt evidence
RecordConnected postal evidence
DIRECT ANSWER
What is DPS Certified Postal Mail?
DPS Certified Postal Mail is the postal channel within DPS Certified Communications, delivered through the CaseMail platform. It lets organizations prepare postal mailings online and retain connected records for the mailed content, mailing event, tracking status, certificates, and available delivery evidence.
DPS
What is DPS Certified Postal Mail?
DPS Certified Postal Mail is the postal channel within DPS Certified Communications, delivered through the CaseMail platform. It lets organizations prepare postal mailings online and retain connected records for the mailed content, mailing event, tracking status, certificates, and available delivery evidence.
CORE CAPABILITIES
Purpose-built capabilities on shared DPS trust infrastructure.
The page keeps its specific workflow clear while using the same normalized DPS component system.
DOCUMENT INTEGRITY
Stamp the mailed documents
Create a cryptographic fingerprint and associate the mailed content with a CaseMail ID.
- Document fingerprint
- CaseMail ID
- Content linkage
USPS-CONNECTED
Track certified-mail delivery
Connect Certified Mail tracking and available electronic return-receipt information to the mailing record.
- Tracking
- Delivery status
- Return receipt
CERTIFICATES
Retain mailing evidence
Keep certificates and supporting postal evidence associated with the mailing for later retrieval.
- Certificate of Mailing
- Delivery evidence
- Record retrieval
CONNECTED EVIDENCE
Keep the record, source, status, and supporting evidence connected.
DPS uses a hybrid architecture so the appropriate evidence can remain controlled while selected verification information is independently checkable.
Mailed Content
The document record associated with the mailing.
Mailing Event
Mailing date, service, and CaseMail certification history.
Delivery Evidence
Available USPS tracking and electronic return-receipt information.
Retained Record
Certificates and connected evidence available when the mailing is reviewed.
HOW IT WORKS
From the originating workflow to a persistent verification record.
1
Prepare the mailing
Upload the documents, select the recipient, and prepare the postal mailing in CaseMail.
2
Stamp and certify
CaseMail creates the document fingerprint and associates the mailing with its CaseMail ID and certification record.
3
Mail and track
The postal workflow is processed and tracking information is connected to the mailing record as events occur.
4
Retain the evidence
Retrieve the certificate, tracking history, and available delivery or return-receipt evidence when it is needed.
WHO IT SERVES
Built for organizations that need evidence to remain connected.
DPS supports specialized workflows without forcing every record type into the same claim or customer experience.
Talk with DPSLegalNotices, filings and case correspondence
GovernmentOfficial notices and agency mail
InsurancePolicyholder and claims correspondence
Financial ServicesRegulated notices and audit records
EnterpriseHigh-value business communications
Technology PartnersAPI-connected postal workflows
DPS RELATIONSHIP
DPS provides the infrastructure. Purpose-built solutions, platforms, and networks provide the experience.
This relationship keeps the underlying verification system consistent while allowing each workflow to present the information its users actually need.
DPSDigital trust and verification infrastructure
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Certified CommunicationsPostal + email solution family
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Certified Postal MailPostal evidence workflow
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CaseMailOnline application and postal workflow
COMMON QUESTIONS
Certified Postal Mail FAQ
What is DPS Certified Postal Mail?
DPS Certified Postal Mail is the postal channel within DPS Certified Communications, delivered through the CaseMail platform. It lets organizations prepare postal mailings online and retain connected records for the mailed content, mailing event, tracking status, certificates, and available delivery evidence.
How does CaseMail connect the mailed documents to the postal record?
CaseMail creates a cryptographic fingerprint of the mailed documents and associates that record with a CaseMail ID, helping connect the specific document record to the mailing and its certification history.
Does CaseMail work with USPS Certified Mail?
Yes. CaseMail supports USPS Certified Mail workflows and can connect certified-mail tracking and available electronic return-receipt information to the CaseMail record.
What postal-mail evidence can be retained?
Depending on the mailing service and events that occur, the retained record can include the mailed content, mailing date, CaseMail ID, tracking information, Certificate of Mailing, and available delivery or return-receipt evidence.
Does Certified Postal Mail determine whether a notice satisfies every legal requirement?
The service preserves evidence about the mailed content, mailing event, tracking, and available delivery records. The legal effect of a notice depends on the applicable rule and facts.
Can Certified Postal Mail integrate with our software?
Yes. CaseMail is designed to support integrations with CRM, case-management, proprietary, commercial, and government systems through integration and API workflows.
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