POSTAL
Certified Postal Mail
Prepare mailings online, track available USPS delivery events, and retain certificates and evidence.
- Postal preparation
- USPS tracking
- Certificates
DPS PLATFORM · CERTIFIED COMMUNICATIONS
CaseMail: Certified Communications, Built Around the Record.
CaseMail is the DPS Certified Communications platform for managing certified postal mail and certifying important email correspondence while keeping communication, tracking, certificates, and supporting evidence connected.
Use CaseMail to handle postal delivery online, certify selected email conversations and attachments, retain communication evidence, and connect records to enterprise workflows.
Persistent recordsSpecific verification signalsPowered by DPS infrastructure
DPS RECORD MODEL
Certified Postal MailPrepare, send, track and retain postal evidence
Certified EmailTrack and certify selected email threads
Evidence & CertificatesKeep proof and correspondence connected
IntegrationsConnect CaseMail to existing systems
DIRECT ANSWER
What is CaseMail?
CaseMail is the DPS Certified Communications platform for managing certified postal mail and certifying selected email correspondence. It connects communication content with tracking, certificates, correspondence evidence, retrieval, and integration workflows.
DPS
What is CaseMail?
CaseMail is the DPS Certified Communications platform for managing certified postal mail and certifying selected email correspondence. It connects communication content with tracking, certificates, correspondence evidence, retrieval, and integration workflows.
CORE CAPABILITIES
Purpose-built capabilities on shared DPS trust infrastructure.
The page keeps its specific workflow clear while using the same normalized DPS component system.
EMAIL
Certified Email
Track and certify selected email threads and attachments and retain correspondence evidence.
- Threads
- Attachments
- Live certificates
EVIDENCE
Digital Evidence Archive
Retain tracked and certified correspondence in a persistent evidence environment.
- Archive
- Retrieval
- Private sharing
INTEGRATIONS
Connected workflows
Integrate CaseMail with legal, government, case-management, CRM, and enterprise systems.
- Integrations
- APIs
- Developer resources
CONNECTED EVIDENCE
Keep the record, source, status, and supporting evidence connected.
DPS uses a hybrid architecture so the appropriate evidence can remain controlled while selected verification information is independently checkable.
Communication Content
Postal documents or selected email correspondence.
Communication Event
Mailing, tracking, email thread, or certification activity.
Certificates & Evidence
Postal certificates, Live Certificates of Correspondence, and retained evidence.
Connected Record
Persistent communication evidence available for retrieval or integration.
CASEMAIL · APPROVED LOGO ASSET IN PRODUCTION
HOW IT WORKS
From the originating workflow to a persistent verification record.
1
Choose postal or email
Start with the Certified Postal Mail or Certified Email workflow that fits the communication.
2
Create or track the communication
Prepare the postal mailing or identify the selected email conversation that should be tracked.
3
Capture certificates and evidence
CaseMail keeps the supported communication content, status, certificates, tracking, thread, and attachment evidence connected.
4
Retrieve or connect the record
Access the retained record later or connect it back to an enterprise, legal, or government workflow.
WHO IT SERVES
Built for organizations that need evidence to remain connected.
DPS supports specialized workflows without forcing every record type into the same claim or customer experience.
Talk with DPSLaw FirmsPostal notices and email correspondence evidence
GovernmentOfficial communication workflows
InsuranceClaims and policyholder communications
EnterpriseHigh-value business communications
PartnersIntegrated certified communication services
ClientsPrivate evidence access where enabled
DPS RELATIONSHIP
DPS provides the infrastructure. Purpose-built solutions, platforms, and networks provide the experience.
This relationship keeps the underlying verification system consistent while allowing each workflow to present the information its users actually need.
DPSDigital trust and verification infrastructure
↓
Certified CommunicationsDPS postal + email solution family
↓
CaseMailPurpose-built communication platform
↓
Evidence RecordCommunication + tracking + certificates + retained proof
COMMON QUESTIONS
CaseMail Platform FAQ
What is CaseMail?
CaseMail is the DPS Certified Communications platform for managing certified postal mail and certifying selected email correspondence while keeping communication, tracking, certificates, and supporting evidence connected.
What can I do with CaseMail Certified Postal Mail?
You can prepare postal mailings online, connect the mailed documents to the record, track available delivery events, and retain certificates and supporting evidence.
What can CaseMail Certified Email preserve?
CaseMail can track and certify selected email correspondence, including supported threads and attachments, and retain the evidence in the Digital Evidence Archive.
What is the Digital Evidence Archive?
It is the CaseMail environment for retaining tracked and certified email correspondence so the resulting evidence can be retrieved or shared later.
Can CaseMail integrate with existing systems?
Yes. CaseMail supports legal, government, CRM, case-management, enterprise, and partner integration workflows.
Where do CaseMail users log in?
The shared account access is available through accounts.casemail.ai/login-option.
How does CaseMail relate to DPS?
DPS provides the broader digital trust and verification infrastructure; CaseMail is the purpose-built DPS platform for certified postal mail and certified email experiences.
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