POSTAL
Certified Postal Mail
Prepare mailings online and connect documents, mailing records, USPS tracking, certificates, and available delivery evidence.
- Online workflow
- USPS-connected
- Certificates
CERTIFIED COMMUNICATIONS
Certified Communications, Built Around the Evidence.
DPS connects certified postal mail and certified email to persistent records of what was communicated, when it was sent, and the supporting evidence associated with the workflow.
CaseMail provides the customer-facing postal and email application while DPS supplies the broader trust and verification infrastructure.
Persistent recordsSpecific verification signalsPowered by DPS infrastructure
DPS RECORD MODEL
CommunicationPostal mail or email correspondence
EvidenceContent, tracking, thread and attachments
CertificationConnected communication record
RetrievalProof available when needed
DIRECT ANSWER
What is DPS Certified Communications?
DPS Certified Communications is the solution family for certified postal mail and certified email. It is designed to keep the communication content, sending or correspondence record, certificates, tracking, status, and supporting evidence connected for later retrieval and verification.
DPS
What is DPS Certified Communications?
DPS Certified Communications is the solution family for certified postal mail and certified email. It is designed to keep the communication content, sending or correspondence record, certificates, tracking, status, and supporting evidence connected for later retrieval and verification.
CORE CAPABILITIES
Purpose-built capabilities on shared DPS trust infrastructure.
The page keeps its specific workflow clear while using the same normalized DPS component system.
EMAIL
Certified Email
Track and certify selected email correspondence while retaining supported threads, attachments, and a correspondence record.
- Email threads
- Attachments
- Evidence archive
EVIDENCE
Connected Evidence
Keep content and communication evidence associated rather than reconstructing it later.
- Content linkage
- Status history
- Retrieval
INTEGRATIONS
Enterprise Workflows
Connect certified communications to legal, government, CRM, and enterprise systems.
- APIs
- Case management
- Enterprise
CONNECTED EVIDENCE
Keep the record, source, status, and supporting evidence connected.
DPS uses a hybrid architecture so the appropriate evidence can remain controlled while selected verification information is independently checkable.
Communication Content
The postal documents or selected email correspondence associated with the record.
Sending / Correspondence Event
The mailing, email thread, or certification event that connects activity to the record.
Tracking & Status
Available postal tracking, email correspondence status, and related evidence.
Certificates & Retrieval
Certificates and retained records available for review, sharing, or integration.
HOW IT WORKS
From the originating workflow to a persistent verification record.
1
Select the communication channel
Choose Certified Postal Mail or Certified Email based on the communication workflow.
2
Create or identify the communication record
Prepare postal documents or identify the email correspondence to be tracked and certified.
3
Capture the available evidence
DPS and CaseMail connect the supported content, tracking, status, attachments, and certification evidence.
4
Retain and retrieve the record
Keep the resulting communication evidence available for later review, verification, audit, or integration.
WHO IT SERVES
Built for organizations that need evidence to remain connected.
DPS supports specialized workflows without forcing every record type into the same claim or customer experience.
Talk with DPSLegalNotices, filings, correspondence and evidence
GovernmentOfficial mail and agency correspondence
InsuranceClaims and policyholder notices
Financial ServicesRegulated customer communications
EnterpriseHigh-value business correspondence
Technology PartnersEmbedded communication workflows
DPS RELATIONSHIP
DPS provides the infrastructure. Purpose-built solutions, platforms, and networks provide the experience.
This relationship keeps the underlying verification system consistent while allowing each workflow to present the information its users actually need.
DPSDigital trust and verification infrastructure
↓
Certified CommunicationsPostal + email solution family
↓
CaseMailCustomer application and evidence workflow
↓
Communication RecordContent + event + status + certificates
COMMON QUESTIONS
Certified Communications FAQ
What is DPS Certified Communications?
DPS Certified Communications is the solution family for certified postal mail and certified email, designed to keep communication content, sending or correspondence records, certificates, status, and supporting evidence connected.
What is the difference between Certified Postal Mail and Certified Email?
Certified Postal Mail focuses on physical postal delivery and related mailing evidence, while Certified Email focuses on preserving and certifying selected email correspondence, threads, and attachments.
Is CaseMail the DPS Certified Communications platform?
Yes. CaseMail is the DPS platform used for certified postal mail and certified email workflows.
Can DPS connect the communication to the content that was sent?
The workflow is designed to keep the relevant postal documents or selected email correspondence associated with the resulting communication record and supporting evidence.
Can certified communications integrate with business software?
Yes. DPS supports enterprise and partner integrations for certified-communication workflows.
Can organizations retrieve the evidence later?
Yes. The purpose of the connected record is to make certificates and supported communication evidence easier to retrieve, review, and share when needed.
Who is Certified Communications designed for?
It is designed for organizations that manage important, regulated, legal, government, customer, or business communications where retained evidence can matter later.
NEXT STEP